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Telecom 102Pulse Quest · Mission 1
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CHAPTER 1Foundation
XP
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6%
DISCOVER

Mission 1 · A Telco Under Pressure

Find out why six apparently different business problems are connected — and map the architecture underneath them.

⌘   CURRENT MISSIONMission launch
Stella🔊 VO

The customer sees problems. Your job is to find what connects them.

REQUEST INTAKENew Order Received
ORD-7893456
Channel: Web Portal
SERVICEFibre Broadband 500Mbps
Residential · High Speed Internet
NETWORK VIEWAccess → Aggregation → Core
Inventory online · Resources available
SLA TARGET24 HRS
Provision within
CUSTOMER STATUSPending Activation
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